Privacy Policy

1. Introduction

Alticry ("we", "us", or "our") provides unified data intelligence tools for investors managing accounts across multiple exchanges. This Privacy Policy describes the types of information we may collect from users of our website and platform ("Services"), how we use that information, and the choices available to you regarding our collection and use practices.

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Services.

2. Information We Collect

We may collect the following categories of information in connection with your use of the Services:

• Account information: name, email address, company name, and login credentials provided when you register for an account or request a demo.
• Usage data: information about how you interact with our website and platform, including pages visited, features used, and timestamps.
• Device and technical data: IP address, browser type, operating system, and general location derived from your IP address.
• Communications: information you provide when contacting us for support, feedback, or general inquiries.
• Cookies and similar technologies: data collected through cookies, local storage, and comparable tools, as described in Section 6 below.

We do not intentionally collect sensitive personal data (such as health information, political opinions, or biometric data) through our Services.

3. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our Services.
• Responding to inquiries, support requests, and demo requests.
• Improving, personalizing, and expanding our Services.
• Communicating with you, including sending updates, security alerts, and administrative messages.
• Monitoring usage patterns to understand how our Services are used and to detect, prevent, and address technical issues or misuse.
• Complying with applicable legal obligations and enforcing our agreements.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations. Where we rely on legitimate interests, you have the right to object to such processing, as described in Section 8.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements.
• Legal requirements: where required to comply with applicable law, regulation, legal process, or governmental request.
• Protection of rights: to protect the rights, property, or safety of Alticry, our users, or others.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and understand how visitors interact with our site. You can control cookies through your browser settings; however, disabling certain cookies may affect the availability or functionality of parts of our Services.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

9. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Where information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. By using our Services, you acknowledge that your information may be processed outside of your country of residence.

11. Children's Privacy

Our Services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will indicate the date of the latest revision at the top of this page. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the details available on our Contact page.