Frequently Asked Questions
Answers to the questions we hear most often from investors evaluating Alticry for managing positions across multiple exchanges.
What exactly does Alticry do?
Alticry connects to your exchange accounts and consolidates balances, positions, and activity into a single view. Instead of logging into each exchange separately, you get one place to review your overall exposure and track changes over time.
Which exchanges can I connect?
Alticry supports connections to a range of major exchanges through standard API access. Supported exchanges are added and updated over time, so the best way to confirm compatibility with your specific accounts is to reach out via our contact page.
Do I need to share my exchange login or withdrawal access?
No. Connections are made using read-focused API keys, which are generated from within your exchange account settings. You control the permissions granted at the exchange level, and withdrawal permissions are never required for Alticry to function.
How long does it take to set up an account?
Most investors connect their first exchange account within a few minutes. Additional accounts can be added afterward at your own pace, and existing data is organized automatically once a connection is established.
Is my data kept private and secure?
Security and privacy are treated as core requirements, not add-ons. Connection credentials are handled carefully, and access is scoped to what's needed for aggregation and reporting only. For details on how information is handled, see our Privacy Policy.
Can I use Alticry if I only trade on one exchange?
Yes. While Alticry is built with multi-exchange investors in mind, a single-exchange setup still benefits from consolidated reporting, historical tracking, and a cleaner view of your activity than most exchange dashboards provide on their own.
Does Alticry execute trades on my behalf?
No. Alticry is focused on visibility and reporting rather than trade execution. Buy and sell decisions remain entirely with you, carried out directly through your exchange accounts as usual.
How often is my data updated?
Connected accounts are refreshed on a regular basis so that balances and positions stay current. The exact refresh frequency can vary slightly depending on the exchange and the type of data being retrieved.
Can I remove or disconnect an exchange account later?
Yes. Accounts can be disconnected at any time from within your settings. Once removed, Alticry stops pulling new data from that exchange, and you can reconnect it again later if needed.
Is there a trial before committing?
We offer a guided demo so you can see how your own portfolio would look inside Alticry before making a decision. You can request one through the "Request a Demo" link in the navigation.
Who is Alticry built for?
Alticry is designed for individual investors and small teams managing meaningful positions across more than one exchange, who need a clearer, consolidated picture than switching between separate dashboards allows.
What if my question isn't answered here?
Reach out through our contact page with details about your setup or question. We're happy to walk through specific use cases that aren't fully covered in this list.
Still have questions? Get in touch with our team.
See your full portfolio in one place
Request a short demo and we'll walk through how Alticry consolidates your exchange accounts into a single, clear view.